Privacy

This page says what Kuchela collects, why, and what you can do about it. It has two parts: this website, and the Kuchela app. The app is not on the App Store or Google Play yet, so the second part describes how it is being built to work.

Who we are

Kuchela is run by MECA Engineering Solutions (OPC) Private Limited. When this page says “we”, it means them. To reach us about anything here, write to hi@ideaye.com.

If you have a concern or a complaint about how we handle your information: write to our grievance officer, Pranav Aditya, at hi@ideaye.com, or call +91 91001 17027.

This website

You do not need an account to read this site, and it has none. The site’s own code sets no cookies, writes nothing to your browser’s storage, and runs no advertising scripts.

The site’s typefaces are served from this site itself, so your browser does not ask another company for them.

We count visits with Vercel Web Analytics, from the company that hosts this site. It sets no cookies. For each page you open it records the page’s address, the page you came from, your rough location (country, region and city), your browser, your device’s operating system and type, and the time. These records are not tied to you or to your IP address. To tell one visit from another it uses a code made from your request, which it discards after 24 hours. It never receives anything you type into the form.

The site is hosted by Vercel. Like any web host, it receives your IP address and the page you asked for whenever it serves you a page.

The “What do you tell God?” form

On the home page, a button opens a short form. This is what happens to what you type into it.

What we receive

• The name you type, up to 80 characters.
• Your message, up to 2,000 characters.
• Whether you ticked the box that lets us share your words on this site.
• Which wording of that box you were shown.
• The language of the page you wrote from. For now that is always English.
• The date and time you sent it.
• A code made from your IP address, described next.

The form does not ask for an email address, a phone number or an account.

The code made from your IP address

Each time you send, we make a code from your IP address mixed with a secret that is kept apart from the database. We use it only to limit how many messages one connection can send in an hour. We do not store or log the address itself.

Where it goes

Your browser sends it to a function on Vercel, which saves it in our database, hosted by Supabase. Vercel’s servers may be outside India.

Who reads it, and what is shown

We read what people send, in our database’s dashboard. Nobody watches the form as messages arrive, so please do not use it to ask for help. If you need someone now, go to Need help now?

Every message starts as “new”. It can be shown on this site only if you ticked the box and one of us then approved it; our database refuses to mark a message approved when its author did not tick the box. If you tick it, you let us show your words, with your first name, on this site. If you leave it unticked, we still read your message, and it stays between us.

How long we keep it

We keep your message until you ask us to delete it.

Having a message deleted

Write to hi@ideaye.com. We keep no email address with a message, so tell us the name you used and a few words from what you wrote, and we will find it and delete it.

The Kuchela app

The app is not on the stores yet. What follows is how it is being built to work, taken from our product plan, so that you can judge before you install it.

Signing in

You sign in with Google or Apple. There is no use of the app without signing in. We keep which of them you used, a scrambled form of the identifier they give us for you, your email address (encrypted), and the name on your Google or Apple account. We use them for support, to show you which account you are signed in with, and to fill in your name for you. Your memory with Sakha belongs to your account, so it follows you to a new phone.

What you tell the app about yourself

The app asks for your name, your age and your city, and, only if you choose, your gender and your occupation. It takes your country from your phone’s settings, to show you the right helplines. It also keeps the language, deity and companion you choose. Before you agree, the consent screen says why each answer is asked, and nothing on it is ticked for you. Your answers stay on your phone until you give your consent.

Conversations and memory

• Your conversations are stored so Sakha can remember what you tell it. They are kept until you delete them. Conversation text and what Sakha remembers are encrypted in our database.
• After some conversations Sakha notes lasting facts you told it: a person’s name, a date, something you vowed. It records only what you said. It does not guess at diagnoses or at your character. When you were going through something very hard, it keeps only that, and the date.
• In “What Sakha remembers” you can see every one of these facts, and delete one or all of them.
• Before Sakha replies, each message is checked for signs that you may be in danger, so that the right help can be shown. We keep a record that this happened, by category and never with your words, for one year.
• If you report a reply, we store which reply it was, the reason you chose, and the time.

Your voice

If you speak to Sakha, your voice is turned into text. The audio is not kept longer than 24 hours.

Who else handles your words

To reply, Sakha uses AI and speech services run by contracted service providers. Some of them are outside India. They receive only what is needed to reply: the conversation text and what Sakha remembers. We do not send them your user ID, device ID, phone number or email. They may not use your conversations to train their models, and we do not train or fine-tune any model on your conversations either.

Where your data is kept

Our plan is to keep everything we store in India: the database in Mumbai, our servers in Mumbai, and our short-term cache in Mumbai. The service providers above, and the crash reports below, are the exceptions, as described.

Crash reports and payment

• When the app or our servers fail, a crash report goes to a service provider outside India. It says what failed and, from the app, on which phone and system. It never includes what you write or say. The app sends crash reports only after you have agreed to them, at the end of setting it up.
• The app doesn’t use an analytics service.
• There are no advertising or tracking tools in the app, and we do not sell your data.
• Subscriptions are bought through the App Store or Google Play, so your payment details go to Apple or Google and not to us. A billing service tells us whether your plan is active.

Once you have finished setting up the app, the billing service keeps a record of your account. When your account is deleted for good, that record is deleted with it. That does not cancel a subscription, which Apple or Google bills: see Delete account.

If you are under 18

Kuchela is for adults, 18 and over. If you enter an age under 18, setup stops and no profile or consent is saved. The record of your sign-in (which provider, the scrambled identifier, and your email, encrypted) stays until that account is deleted.

Your choices

• See and delete what Sakha remembers, one fact or all of them.
• Delete your conversation history.
• Export your data.
• Delete your account. It is deleted for good within 7 days, backups included. See Delete account.

These are free on every plan.

If this page changes

When we change this page, we change the date at the top.